| 000 | 00431nam a2200181Ia 4500 | ||
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| 008 | 221030s9999 xx 000 0 und d | ||
| 020 | _a0070700990 | ||
| 041 | _aEnglish | ||
| 082 | _a105.23 | ||
| 100 | _aV. A. Zeithaml | ||
| 245 | 0 |
_aServices Marketing _cby V. A. Zeithaml, M. J. Bitner |
|
| 250 | _a5th | ||
| 260 |
_bTMH _aNew Delhi _c2011 |
||
| 300 | _a763 | ||
| 650 | _aManagement | ||
| 700 | _aM. J. Bitner | ||
| 942 | _cBK | ||
| 999 |
_c9438 _d9438 |
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