| 000 | 00422nam a2200181Ia 4500 | ||
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| 008 | 221030s9999 xx 000 0 und d | ||
| 020 | _a8177584509 | ||
| 041 | _aEnglish | ||
| 082 | _a105.23 | ||
| 100 | _aC. Lovelock | ||
| 245 | 0 | _aServices Marketing - People, Technology, Strategy | |
| 250 | _a5th | ||
| 260 |
_bPHI _aNew Delhi _c2010 |
||
| 300 | _a594 | ||
| 650 | _aManagement | ||
| 700 | _aJ. Wirtz | ||
| 942 | _cBK | ||
| 999 |
_c6297 _d6297 |
||