| 000 | 00406nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 221030s9999 xx 000 0 und d | ||
| 020 | _a9812530541 | ||
| 041 | _aEnglish | ||
| 082 |
_a105.23 _bZik |
||
| 100 | _aW. G. Zikmund | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 260 |
_bJohn Wiley & Sons _aSingapore _c2004 |
||
| 300 | _a179 | ||
| 650 | _aManagement | ||
| 700 | _aR. Mcleod | ||
| 942 | _cBK | ||
| 999 |
_c533 _d533 |
||