| 000 | 00403nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 221030s9999 xx 000 0 und d | ||
| 020 | _a8173916977 | ||
| 041 | _aEnglish | ||
| 082 |
_a105.23 _bRao |
||
| 100 | _aS. B. Nageswara Rao | ||
| 245 | 0 | _aCustomer Service Excellence | |
| 260 |
_bKanishka Pub. _aNew Delhi _c2004 |
||
| 300 | _a477 | ||
| 650 | _aManagement | ||
| 700 | _aC. Madhavi | ||
| 942 | _cBK | ||
| 999 |
_c287 _d287 |
||