000 00319nam a2200133Ia 4500
008 221030s9999 xx 000 0 und d
041 _aEnglish
100 _aR. Ludlow
245 4 _aThe Essence of Effective Communication
_cby R. Ludlow, F. Panton
260 _c0
650 _aB
700 _aF. Panton
942 _cBK
999 _c17024
_d17024