00391nam a2200145Ia 4500008004100000020001500041041001200056082001100068100002000079245008100099260002500180300000800205650001500213700001700228221030s9999    xx            000 0 und d  a8120341371  aEnglish  a105.23  aI. B. Fernandez 0aKnowledge Management - Systems & Processescby I. B. Fernandez, R. Sabharwal  bPHIaNew Delhic2010  a352  aManagement  aR. Sabharwal