00357nam a2200157Ia 4500008004100000020001500041041001200056082001100068100001600079245005400095250000800149260000600157300000800163650001500171700001300186221030s9999    xx            000 0 und d  a8177584509  aEnglish  a105.23  aC. Lovelock 0aServices Marketing - People, Technology, Strategy  a5th  c0  a594  aManagement  aJ. Wirtz