00318nam a2200133Ia 4500008004100000020001500041041001200056082001100068100001300079245003900092260003300131300000800164650001200172221030s9999    xx            000 0 und d  a8183821073  aEnglish  a105.23  aN. Palta 4aThe Art of Effective Communication  bLotus PressaNew Delhic2007  a210  aEnglish