R. Nargundkar <br/><br/>
Managing Customer Relationships in Service Industries 

 - New Delhi  Excel Books  2005 
 - 266 
<br/><br/><label>ISBN: </label>8174464123 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>105.23  / Nar