J. G. Freeland <br/><br/>
The Ultimate CRM Handbook 

 - New Delhi  TMH  2004 
 - 353 
<br/><br/><label>ISBN: </label>0070586772 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>105.23  / Fre