V. A. Zeithaml <br/><br/>
Services Marketing 7th Ed. 
by V. A. Zeithaml, M. J. Bitner 
 - 7th 
 - Chennai  Mc Graw Hill  2022 
 - 582 
<br/><br/><label>ISBN: </label>9789353160777 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management