00321nam a2200133Ia 4500008004100000020001500041041001200056082001600068100001200084245002300096260004500119300000800164650001500172221030s9999    xx            000 0 und d  a0195667581  aEnglish  a105.23bApt  aG. Apte 0aServices Marketing  bOxford University PressaNew Delhic2004  a440  aManagement