00309nam a2200133Ia 4500008004100000020001500041041001200056100001200068245003900080250000800119260002500127300000800152650001500160221030s9999 xx 000 0 und d a8120338487 aEnglish aA. Koul 0aBusiness Communicationcby A. Koul a2nd bPHIaNew Delhic2014 a254 aManagement