00259nam a2200109Ia 4500008004100000041001200041082001100053100001600064245005700080260000600137650000600143221030s9999    xx            000 0 und d  aEnglish  a105.23  aK. C. Arora 0aTotal Quality Management & ISO 14000cby K. C. Arora  c0  aB